Job Description

Job Title: Business Analyst

Location : Remote

Duration: 12 Months (can be extended long term)

Job Description:

Key Responsibilities

Elicit and document detailed business, functional, and non-functional requirements across state agencies

Analyze existing grant-related processes and tools to identify commonalities, differences, and opportunities to standardize

Translate complex requirements into clear process flows, user stories, configuration documentation, and other requirement artifacts

Evaluate selected vendor solution capabilities to determine what is configurable vs. standard, communicate limitations and trade-offs, and make suggestions on enterprise standards

Act as the primary liaison between business users, technical teams, and the vendor to ensure solution alignment with business needs

Support change management and user adoption by assessing current state business process flows, defining future state process flows, and identifying solution gaps and/or training needs

Assist in testing, validation, and user acceptance efforts to ensure the solution meets business goals

Assist in developing a governance plan and framework for managing enterprise-wide changes

Assist in developing a repeatable implementation and requirements playbook for new agencies to onboard onto the grants enterprise level management system

Required Experience

7+ years of business analysis experience with large-scale technology implementations

Experience with public sector grants processes is required, including grant application, review, award, monitoring, and reporting

Experience implementing standardized enterprise solutions across disparate systems, processes, or organizations

Demonstrated success working with or implementing COTS/SaaS platforms

Proven experience coordinating across multiple government agencies or large stakeholder groups

Experience with vendor-driven solutions, including evaluating standard out of the box functionality and configuration/customization options

Required Skills

Exceptional analytical, conceptual, and critical thinking skills, with ability to synthesize large volumes of data and complex processes into clear requirements

Proven ability to lead discovery workshops, surface misalignment, uncover unexpressed dependencies or expectations, and drive clarity on complex or conflicting needs

Ability to build trust, advise stakeholders, and facilitate consensus on acceptable solutions or options

• Strong facilitation and stakeholder engagement skills

Ability to "zoom in and out" balancing a deep understanding of the detailed requirements with understanding the broader enterprise strategy and goals

• High level of initiative, ownership, and organization, with expert written and verbal communication skills
• Strong documentation skills, with expertise in a variety of business analysis tools (Microsoft Office Suite, JIRA, Confluence, Visio, Miro, etc.)

Preferred Qualifications

Familiarity in government or non-profit organizations

IIBA CBAP or similar business analysis certification

Bachelor's or Master's degree in business, public administration, information systems, or related field

Days: Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No

Hours/Day: 8

Time Zone: EST

Shift: 8:00 AM to 5:00 PM

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