Job Description

Overview We are seeking a motivated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing the administrative tasks of our clinic. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment which has been around for forty years.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage appointment scheduling and confirmations using eClinicalWorks or similar systems.
• Answer phone calls and respond to inquiries regarding services, appointments, and insurance.
• Collect patient information and verify insurance details, including Medicare.
• Maintain organized patient records and ensure compliance with privacy regulations.
• Assist with billing inquiries and provide information on dental terminology as needed.
• Coordinate with clinical staff to ensure smooth patient flow throughout the clinic.
• Handle office management tasks such as ordering supplies and maintaining a clean reception area.
• Communicate effectively with both English-speaking and Spanish-speaking patients.

Qualifications

• Previous experience in a front desk or receptionist role is preferred.
• Strong customer service skills with a focus on patient care.
• Familiarity with medical systems, particularly eClinicalWorks, is a plus.
• Knowledge of ICD-10 coding and dental terminology is advantageous.
• Excellent organizational skills and attention to detail.
• Ability to multitask effectively in a busy environment.
• Proficiency in Spanish is highly desirable but not required.
• High school diploma or equivalent; additional certification in office management is a plus.

Join us in providing outstanding service to our patients while contributing to the efficient operation of our clinic!

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• Dental insurance
• Employee mentoring program
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sandusky, OH 44870 (Required)

Ability to Relocate:

• Sandusky, OH 44870: Relocate before starting work (Required)

Work Location: In person

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