Job Description

Job Description and Duties

If this is a limited term position, it may be extended up to 24 months and/or become permanent.
If this is a part-time or intermittent position, the time base may be increased up to full time.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams : Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

* Please refer to the "Application Instructions" and "Additional Information" for instructions on how to apply*.

Under general direction of the Information Technology Manager I and the Chief Technology Officer for the Department of Consumer Affairs, the Information Technology Supervisor II supervises the Business Technology Management Unit staff responsible for the management of IT resources according to BAR's priorities and needs including activities such as IT policy and program development, IT portfolio management, IT budgeting and procurement, service performance management, process reengineering, business analysis, research and development, strategic planning, digital service user experience engagement, content design, and product and delivery strategy.  The primary responsibility of the Information Technology Supervisor II falls within the Business Technology Management domain.

The incumbent is required to work with and obtain guidance from DCA's Office of Information Services (OIS) when changing or updating device settings and procedures, Client Services issues and procedures and escalate to OIS issues that affect the DCA network infrastructure.

This position is subject to Title 16 section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

You will find additional information about the job in the .

Working Conditions

The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Positive Attitude and highly motivated.
• Have excellent customer service skills.
• Ability to analyze information and make decisions in a competent and timely manner.
• Ability to work well with other and maintain good interpersonal relationships.
• Excellent organizational skills.
• Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions.
• Ability to work independently with minimum supervision.
• Ability to handle multiple priorities.
• Excellent verbal and written communication skills.
• Ability to maximize utilization of computers to accomplish daily tasks.
• Maintain regular and predictalbe attendance.

Benefits

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at website and the website.

Additional Information

Employment information on the STD 678 MUST be completed with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

If you are using education to meet the minimum qualifications, as specified in the classification specification (), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, or LEAP information.

Electronic applications through your CalCareer Account are highly recommended.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD 678),  .
Applicants who fail to submit the most current version of the STD 678 may be disqualified.

• Multiple positions may become available.

Electronic Submission:
Application and any applicable required documents may be submitted electronically through Cal Career account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S. Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). The drop off location may be non-operational on weekends and holidays.

Please note that the Cal Career system will not allow you to resubmit your application once you withdraw it. If you have any updates to your online application after you have submitted it, please contact the Recruitment Technician at  JobPostings@dca.ca.gov . For all other questions regarding your CalHR Cal Careers account, you may contact the Cal Career Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) must be submitted for the hiring manager's review, and is considered the first interview for this position. An SOQ summarizes your education, training, experience, and skills that qualify you for this position.
  The SOQ should specifically address:
  • Knowledge and experience in team management.
  • Describe software project(s) you have worked on in the last 5 years. Explain the objective? What was your role? What were your contributions to the success of the project?
  • Experience related to working under pressure, deadlines and changing priorities.
  Your SOQ must be at least one full page but less than two pages in length, and formatted using 12-point Arial font, single spacing, and one inch margins. Additionally, your SOQ must contain your name and reference the position's Job Control Number in the header.
  If your qualifications are competitive, you will be invited to come in for an on-site interview. A resume, cover letter, or other documents do not substitute for the SOQ. Applications submitted without the required SOQ will be considered incomplete, and will not be considered for this position.

Job Tags

Holiday work, Permanent employment, Full time, Part time, Weekend work,

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